Last Updated: October 17, 2026
1. Introduction
At ECOCYCPACK, we respect your privacy and are committed to handling your personal information responsibly.
ECOCYCPACK is a PLA packaging supply brand operated by 义乌瑾豪贸易商行 (English translation for reference: Yiwu Jinhao Trading Firm), an individual industrial and commercial household registered in Yiwu, Zhejiang, China.
For the purposes described in this Privacy Policy, 义乌瑾豪贸易商行 is responsible for determining how and why personal information submitted through our website is processed.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or submit a business enquiry.
2. Information We Collect
When you contact us or submit a Request for Quotation (RFQ), we may collect:
- Your name and company name
- Business email address
- WhatsApp number or telephone number
- Country or destination market
- Product specifications and estimated quantities
- Customization and certification requirements
- Other information voluntarily included in your enquiry
Our hosting provider may also process technical information necessary for website operation and security, such as IP addresses and request logs.
3. How We Use Your Information
We process personal information for legitimate business purposes, including:
- Responding to enquiries and quotation requests
- Understanding your PLA packaging requirements
- Preparing quotations and product recommendations
- Communicating about samples, orders, and cooperation
- Maintaining relevant business correspondence
- Meeting applicable legal and regulatory obligations
Where applicable, the legal basis for processing may include taking steps before entering into a contract, legitimate business interests, or compliance with legal obligations.
Submitting an enquiry does not automatically subscribe you to marketing emails.
4. Information Sharing
We may share information with trusted service providers supporting our business operations.
These may include:
Hostinger: Website hosting and business email services.
Resend: Transactional email delivery for website enquiries.
Manufacturing and sourcing partners: Relevant product requirements may be shared when necessary to prepare quotations or coordinate supply.
We aim to limit the information shared to what is reasonably necessary for the relevant purpose.
We do not sell personal information.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy.
Retention periods depend on the status of business enquiries, ongoing commercial relationships, applicable legal obligations, and legitimate recordkeeping requirements.
Information that is no longer required will be deleted or anonymized as appropriate.
We periodically review our data retention practices.
6. Data Security
We take reasonable organizational and technical measures to protect personal information against unauthorized access, misuse, loss, or disclosure.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
7. International Data Processing
Our business operates from Yiwu, Zhejiang, China.
Personal information may be processed in China and in other countries where our service providers operate.
Where required by applicable data protection laws, we will apply appropriate safeguards to international transfers.
8. Your Privacy Rights
Depending on your location and applicable laws, you may have rights concerning your personal information, including access, correction, deletion, restriction of processing, objection, and data portability.
You may also have the right to lodge a complaint with a relevant data protection authority.
To make a privacy-related request, please contact us using the details below.
9. Cookies and Website Technologies
Our website may use essential technologies necessary for website functionality and security.
If we introduce non-essential cookies, analytics, or advertising technologies, we will review the applicable disclosure and consent requirements and update our privacy information accordingly.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business operations, website functionality, or applicable legal requirements.
Updated versions will be published on this page with a revised date.
11. Business Operator and Contact Information
Brand: ECOCYCPACK
Legal Business Operator: 义乌瑾豪贸易商行
English Translation (for reference): Yiwu Jinhao Trading Firm
Business Registration Type: Individual Industrial and Commercial Household
Location: Yiwu, Zhejiang, China
Email: Eileen@ecocycpack.com
Website: ecocycpack.com
For questions regarding personal information or this Privacy Policy, please contact us by email.